SELLING

1. Have an open discussion with the properties decision makers (if more than one) to discuss your options and reasons you would like to sell.

2. Contact a real estate agent* to arrange a no-obligation market assessment and confidential chat about your property needs. It is important that all decision makers are at this meeting to discuss all your needs with the agent. Recommended topics to discuss with the agent:

• Reason you are selling
• Time frame you are required to sell, and settle the property.
• Advise if you have purchased elsewhere or if you are considering purchasing elsewhere.
• Your realistic expectations of the sale price.
• Request their recommendations on presenting the home to achieve the maximum sale price.
• Recommendations on trades people to assist in preparing home for market (if needed).
• Relevant sales evidence and properties currently on the market.
• What are important factors to you when choosing an agent to work on your behalf.

3. Schedule a second meeting with the agent so they can present the written market assessment and selling solution. This gives the decision makers an opportunity to build trust and ask further questions to the agent. Recommended topics to discuss with the agent:

• Check the market assessment & selling solution has been tailor made to suite your property needs as discussed at your initial meeting.
• Discuss the asking price and verify the sales evidence and properties on market are comparable to your property. If the sales evidence provided is not comparable with the asking price they have given, it could indicate that the agent may be overpricing your property to try and secure your business.
• Discuss in detail how the agent is going to achieve maximum exposure to the most buyers.
• Discuss in detail the success fee and marketing fee and what they both include.
• Ask the agent for their selling strategy and sequence of events from this point until settlement

4. If your agent has answered all of the above questions to your satisfaction and you feel comfortable with entrusting them with the sale of your home, the next step would be to sign a Selling Agency Agreement between you and the agency.

5. Make sure the agent reads and explains the contract to you prior to signing

6.Congratulations, you have appointed a selling agent! Now the rest is up to your chosen agent to do a successful job.

*Real Estate Agent or Sales Consultant

RENTING

1. Have an open discussion with the property decision makers (if more than one) to discuss your options and reasons you would like to rent the property out

2. Contact a real estate agent* to arrange a no-obligation market assessment and confidential chat about your property needs. It is important that all decision makers are at this meeting to discuss all your needs with the agent. Recommended topics to discuss with the agent:

• Reason you want to rent the property out
  
• Time frame you are required to rent the property out
• Your realistic expectations of rental price per week
• Request their recommendations on presenting the home to achieve the best tenants with the maximum rent.
• Relevant rental evidence of other properties currently for rent
• What are important factors to you when choosing an agent to work on your behalf.
  

3. Schedule a second meeting with the agent so they can present the written market assessment and renting solution. This gives the decision makers an opportunity to build trust and ask further questions to the agent. Recommended topics to discuss with the agent.

• Check the rental assessment & solution has been tailor made to suite your property needs as discussed at your initial meeting.
• Discuss the recommended rental range and verify that the evidence provided is comparable to your property. If the rental evidence is not comparable with the price range the agent has given, it could indicate that the agent may be overpricing your property to secure your business.
• Discuss in detail how the agent is going to achieve maximum exposure to the most tenants.
• Discuss in detail the management fee and what it includes.
• Discuss in detail what the agent does when re-leasing the property. Eg: tenancy applications, marketing, reference checks etc.

4. If your agent has answered all of the above questions to your satisfaction and you feel comfortable with entrusting them with your business, the next step would be to sign an Exclusive Authority To Act As Managing Agent For Residential Premises between you and the agency. Make sure the agent reads and explains the contract to you prior to signing.

5. Congratulations, you have appointed a managing agent! Now the rest is up to your chosen agent to do a successful job.

* Real Estate Agent or Property Manager